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Customer Response Center

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Liebert Global Services' "Service Excellence" provides simple and easy to understand programs for meeting all of your company's service needs. Basic, Essential, and Preferred service levels, for both power and Mission-Critical Cooling Services, allows you to select the complement of critical space services that best fits your requirements. These programs include guaranteed four-hour response time, emergency service and preventive maintenance. Remote Monitoring and Professional Services are optional services that can be added to any service program.

Wherever your service needs — whenever they occur, our industry leading Customer Response Center (CRC), is always there, 24/7/365. Liebert Global Services specializes in satisfying your mission-critical requirements with our dedicated customer engineers, online Customer Services Network, immediate parts availability, unparalleled service technology and local application support

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Our Mission

Liebert Global Services is the certified service support arm for all Liebert equipment. We offer the only factory-authorized maintenance available for Liebert UPS, power distribution, battery cabinets, precision air conditioning and site monitoring products. Liebert Global Services is also capable of providing service for most other brands of critical facility support equipment. Additionally, our worldwide reach means you can count on us for service just about anywhere in the world your operations are located

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Completing The Circle Of Protection

Liebert Global Services Is The Total Solution.

Today's companies rely more than ever on complex facility support systems -- such as precision air conditioning, UPS and alarm monitoring -- to keep their critical computing, communications and control systems operating. Downtime of these systems due to the failure of the support equipment -- and the adverse affect on productivity and profitability -- is simply unacceptable.

From the beginning, Liebert has recognized that selling you equipment is only half of the protection equation. Having the ability to service it -- wherever and whenever it's needed -- is vital to maintaining the systems availability of our customers.

More than 35,000 customers in 70 countries around the world trust Liebert Global Services to minimize critical system emergencies and interruptions. We're backed by the largest technical support and customer response system in the industry with more than 1,000 factory-trained and company-employed service professionals in more than 100 service centers ready to assist in maintaining your uptime, 24 hours a day, every day of the year.

Liebert Global Services can provide service capability for your entire facility infrastructure: from AC and DC power and battery system service solutions to environmental services.

Liebert Global Services is the certified service support arm for all Liebert equipment. We offer the only factory-authorized maintenance available for Liebert UPS, power distribution, battery cabinets, precision air conditioning and site monitoring products. Liebert Global Services is also capable of providing service for most other brands of critical facility support equipment. Additionally, our worldwide reach means you can count on us for service just about anywhere in the world your operations are located. Liebert Global Services' "Service Excellence" provides simple and easy to understand programs for meeting all of your company's service needs. Basic, Essential, and Preferred service levels, for both power and Mission-Critical Cooling Services, allows you to select the complement of critical space services that best fits your requirements. These programs include guaranteed four-hour response time, emergency service and preventive maintenance. Remote Monitoring and Professional Services are optional services that can be added to any service program.

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Sykes Asia Manila
LGS-CRC Team
40th floor One San Miguel Bldg.
San Miguel Ave cor. Shaw Blvd.
Ortigas Center Pasig City
Tel. no: (632)6882998
                                                      

Check out the Coolest Team Liebert CRC Sykes Asia

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Organization News

Columbus, OH (May 24, 2006) – Emerson Network Power, a business of Emerson (NYSE: EMR) and the global leader in enabling Business-Critical Continuity, today announced an agreement with Tech Data Corporation to offer Liebert equipment to the IT distributor`s reseller customer base. The advantage of the relationship is that it allows Liebert to cost-effectively sell to and support reseller partners ranging from small-to-midsize businesses to large enterprises, while also creating beneficial sales and profitability opportunities for partners.

“Tech Data has strong relationships with key resellers and we are excited about the benefits for all parties,” said Tom Karabinos, Liebert director of partner channels. “Tech Data’s service-focus, ease of doing business and cost-effective operational and marketing programs will make them a true asset for Liebert and our reseller channel.”

Liebert product lines available through Tech Data include: Single-phase Liebert UPS products, Liebert Foundation rack and cabinet systems, rack-based cooling systems and additional related products.

As a leading distributor of IT products with more than 90,000 customers in more than 100 countries, Tech Data has operations in the United States, Canada, Latin America, Europe and the Middle East. This strategic connection in the technology value chain provides Liebert Partners with unique credit terms, favorable shipping rates, in-depth technical support and other advantages to doing business with Liebert.

For more information on Liebert mission-critical power and cooling technologies from Emerson Network Power, visit www.liebert.com.

Questions or comments? Get in touch with us at:

customerserivce@liebert.com

Mailing Address:

Global Headquarters
Liebert Global Services
610 Executive Campus Drive
Westerville, Ohio 43082

Phone: 800-543-2378